MW
Monique W
1 reviews | Active since Mar 2021
04 Mar 2021, 11:10
******** debit ordrr
I cancelled my contract on the 30th of December 2020 and they are still debiting my account!
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Replies (2)
Vodacom's replyOfficial
04 Mar 2021, 12:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Mar 2021, 12:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MW
Monique W's updateReviewer Update
08 Mar 2021, 12:18Nothing has been sorted here! Vodacom, I am waiting for confirmation that my account has been cancelled and that my money will be refunded!
MW
Monique W's update08 Mar 2021, 12:18
Reviewer Update
Nothing has been sorted here! Vodacom, I am waiting for confirmation that my account has been cancelled and that my money will be refunded!