1 reviews | Active since Jun 2014
******** Debit Against My Account
During the course of May 2015. I called in to have my contract cancelled as it had come to an end and I submitted my 30 day notice that I would not be renewing my contract. I requested to be moved over to prepaid which was scheduled for the 31st of May 2015. This happened on that day and I paid the last monies owed to Vodacom on the 1st of June 2015. I have been on prepaid since the 31st of May and was billed on the 1st of July for my contract that was cancelled without a single contract service provided. <br> <br> I want a full refund on this and need this back in my account before the end of the week. This is ******** and I wil take the matter if need be. I also want all telephone recordings of this to send to the ombudsman. <br> <br> I am tired of you guys *****ing the little guys. <br>
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Vodacom Consumer Website Team
Thank you for your feedback.
We will investigate this matter and contact you with feedback.
Kind regards
Vodacom Consumer Website Team
