Hellopeter
Share Your Experience
DN
Desigan N

1 reviews | Active since Aug 2011

11 May 2020, 12:05

******** BLACKLIST / ***** on my ACCOUNT by VODACOM EMPLOYEES

EC-1ZOZ-1EZQ6I Reference from Vodacom Contract ended 2019 Jan, it was confirmed cancelled telephonically. Within the same period, 2 additional numbers were added to my account with each bringing hefty bills to my account. I did not authorize such. This was internal VODACOM *****.

Followed process with Vodacom ***** department (*** and *** ) To date, 11 May 2020 - No further feedback on the matter and today I found out that my name is blacklisted with the credit bureau.

Also spoke to Vodacom's Nimble group collectors. No HELP.

0
Replies (2)
Vodacom
Vodacom's reply11 May 2020, 12:07
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
DN
Desigan N's update14 May 2020, 14:35
Reviewer Update
Spoke to a consultant who is referring the case on 13th May.
Now I wait again...Patiently.....