******** billing Vodacom

Good day,

I am really dissapointed with the service recieved from vodacom! Firstly i was ********ly billed for a subscription which i NEVER subscribed to. I was debited for something i did not sign up for and even though i have a contract im place with vodacom, i am told its not in vodacoms control and it is 3rd party and could happen again in future and that nothing can be done about it, but VODACOM takes the money from my account for it?

I am not able to speak to a team leader, they wont allow me to log a complaint, Nothing.... i have sent a message to the CEO of vodacom as well as tried contacting vodacom on social media platforms I do not have the extra money to pay for this and i demand a thorough explanation. Its happening to too many customers Is this how vodacom makes money?

Pathetic really