******** billing by Vodacom airG Gold

<p>I have a Vodacom account and noticed airtime has disappeared the last few days. I contacted Vodacom to find out where this airtime was going. They informed me that I had subscribed to airG. I didn’t even know what airG was or about. I was told to call them on ********** 567 by Zanele the team leader. She refused point blank to give me her surname. Ref for the call - ********** 87on 15 March @ 13:05. </p> <p>I proceed to call with the number no longer exist. </p> <p>Appreantly AirG Gold have deducted R2 off my account from 19 Oct 2016. To date that is R 300 air time that has disappeared with no explnation or services rended. </p> <p> </p> <p>I have never accepted or clicked on a link to accept any services for anything on my phone for this exact reason. To this very day I have no clue what services airG offers, all I know is that they have ****** money from me. I started doing some investigation on airG and a simple Google search will bring up MANY complaints with the same issue as mine, ******** billing. Vodacom should be liable for allowing this to happen, as my account is with them and not a 3rd party and did not give consent to deduct money off my Vodacom account.</p> <p>No one from Vodacom can help me nor can i get hold of anyone from AirG Gold</p>