1 reviews | Active since Dec 2017
******** billing and breach of contract
Dear Vodacom This is the second time you have ********ly deducted fees from my Vodacom account without my authority and knowledge. From approx Sept to Dec 2017 you deducted daily fees for AirG Gold and Games without my consent up to nearly R1000. I brought this to your attention. Then you started again in January 2018 by deducting R10 A DAY for something called p-squarem-hooked-c-01. I dont know anything about this, I do not play games and I never gave authority to Vodacom to deduct funds from my bank account without my consent. This is totally ******* and **********, and I would like this to be reversed and to be refunded urgently. People beware - how many of you are having so called services added to your bills without your knowledge - I am shocked. Its nothing short of a ********** money making racket!!
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Helen
As discussed, feedback has been provided to you and this mater is now resolved.
Have a pleasant day further!
Regards,
RJ
Hi Helen
As discussed, feedback has been provided to you and this mater is now resolved.
Have a pleasant day further!
Regards,
RJ
