JB
Jono B
1 reviews | Active since Aug 2009
02 Feb 2016, 10:01
******** Billing
i am all of a sudden being billed for something called \content services\". I cant get through to the Vodacom call center on hold now for over half an hour (2nd call), online chat doesn't work, emails are not responded to....<br> <br> I have two contracts up for renewal next month, guess what, i will be cancelling them<br> <br> AVOID VODACOM!!!"
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Vodacom's replyOfficial
02 Feb 2016, 11:38Hello JonoB,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply02 Feb 2016, 11:38
Official
Hello JonoB,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team