1 reviews | Active since Dec 2017
******** and unauthorised billing
I am shocked that Vodacom has the audacity to add R 258.83 to my Vodacom account this month under the title Vodacom live / airG Gold / Games, which I have never authorised. I have never even played any games, ever!. On closer inspection I find this has been going on for a while without my knowledge. How many other customers are being de*****ed as well! This is ****************!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Thank you for taking my call; this matter is being resolved as discussed.
We once again apologise for any inconvenience caused.
Regards
Moddy
Good day
Thank you for taking my call; this matter is being resolved as discussed.
We once again apologise for any inconvenience caused.
Regards
Moddy