MN
Macdonald N
1 reviews | Active since Apr 2014
28 Jul 2021, 22:17
******** airtime deduction in the name of content services.
Vodacom is busy deducting airtime from our accounts, when you enquire they tell you it's content services but when you check on self service they do not appear then you are told they are only visible to them on their system. After complaining they only refund part of the deducted amount. Vodacom is ******** its own clients.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
29 Jul 2021, 06:41Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Jul 2021, 06:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
