******** accusation on payment - Upgrade Rejected. -ITC Issue.

<p>I can prove 100% that from the day that my contract has been moved to Vodacom from Autopage, that i have paid up 100% of my contracts every single month. I can obtain a statement from Trans-Union. I called in to Vodacom today to request an upgrade and apparently according to the call centre agent, i do not qualify. I would like to know howcome am i paying such a large amount to Vodacom for my current contracts, and i do not qualify for a contract that costs a fraction of the price. I have never defaulted in any single payment. Terrible service from Vodacom, its a pitty that Autopage had to close down. PLEASE CORRECT THIS ISSUE as i will be applying for finance in the future and i will be in contact with Trans-Union to try resolve this totally un-necessary ISSUE caused by VODACOM. Until an agent calls me and explains to me why i have been rejected for an upgrade, i will continue my raving about the bad, terrbie service from Vodacom. Thank you destroying my ITC rating, why do you'll make these silly mistakes ???? and just cause clients unncessary problems ???</p>