MH
Mahomed H
1 reviews | Active since Feb 2011
12 Mar 2019, 17:17
Unknown texts erroneous vodacom faulty database
Vodacom faulty database still receiving erroneous text whilst have sufficient airtime, minutes and data
You have exceeded 90% of your R50 Voluntary call limit usage on ********** 9777. To update your limit ,visit Vodacom.co.za or call 082 135 for queries.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Mar 2019, 18:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Mar 2019, 18:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
12 Mar 2019, 19:48Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your account is managed by Vodacom Business. Please contact Vodacom Business on *** [free from Vodacom numbers]. A request has been sent to have this matter prioritized.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your account is managed by Vodacom Business. Please contact Vodacom Business on *** [free from Vodacom numbers]. A request has been sent to have this matter prioritized.
Regards
Consumer Website Team
Vodacom's reply12 Mar 2019, 19:48
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your account is managed by Vodacom Business. Please contact Vodacom Business on *** [free from Vodacom numbers]. A request has been sent to have this matter prioritized.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your account is managed by Vodacom Business. Please contact Vodacom Business on *** [free from Vodacom numbers]. A request has been sent to have this matter prioritized.
Regards
Consumer Website Team