1 reviews | Active since Feb 2015
<p>Vodacom agai n!!!! I am so tired of reporting Vodacom, but it seems that they bill you according to how they see fit. My number has been subscribed to 3 or 4 different VC's without my permission, Vodacom cannot tell me who authorized this?? I'm on the Red advantage package, and I have set a limit of R 1 000.00 for my data but each month my data is over that limit without my aurthorisation. I do not understand how this system works?? I get a sms to tell me my data is depleted, so then I buy data from my phone which costs me roughly R 452.00. What I don't understand is that if my data is depleted and I buy an additional data, where does the data usage of over R 2 000.00 come from? Sufficient and clear answers are needed urgently!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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