TM
Thato M
1 reviews | Active since Jul 2022
08 Jul 2022, 09:15
Unknown subscription!
I keep getting subscribed to services that I never agreed to and I always find out about these subscriptions when I recharge. Now I cannot even get through to their call center because of the ****** chat bot that does not give you the option to speak to an actual person. This is a **** network.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Jul 2022, 12:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jul 2022, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
TM
Thato M's updateReviewer Update
08 Jul 2022, 13:32Just get rid of the subscriptions and find ways to protect your clients from the subscriptions they did not consent to. At least send an sms, something to let us know before our airtime just disappears.
Thanks for the airtime.
Thanks for the airtime.
TM
Thato M's update08 Jul 2022, 13:32
Reviewer Update
Just get rid of the subscriptions and find ways to protect your clients from the subscriptions they did not consent to. At least send an sms, something to let us know before our airtime just disappears.
Thanks for the airtime.
Thanks for the airtime.