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michelle L
1 reviews | Active since Jan 2016
11 Jan 2016, 13:33
UNKNOWN SERVICE BILLED!!!
We have received billing for a service called AIR G?????<br> Vodafone Live! its been deducted every month at a cost of R1.75 a day. No subscription has ever been done from the consultants phone!! and we have not requested any service verbally or in writing!!<br> <br> Can you explain yourselves?<br> <br> Customer Care has not responded to my query for 3 months???<br> <br> Michelle
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Vodacom's replyOfficial
12 Jan 2016, 20:31Hello LabourMich,
Thank you for making us aware of this issue.
A consultant will make contact with you to assist.
Kindest Regards
MK, Consumer Website Team
Thank you for making us aware of this issue.
A consultant will make contact with you to assist.
Kindest Regards
MK, Consumer Website Team
Vodacom's reply12 Jan 2016, 20:31
Official
Hello LabourMich,
Thank you for making us aware of this issue.
A consultant will make contact with you to assist.
Kindest Regards
MK, Consumer Website Team
Thank you for making us aware of this issue.
A consultant will make contact with you to assist.
Kindest Regards
MK, Consumer Website Team