MB
Moditi B

1 reviews | Active since Mar 2015

06 Feb 2017, 20:42

Unknown or private call

<p>on the 1st February 2016,i have signed new deal/cotract(R209pmx24) with vodacom at GAME Store- Wonderpark where my old prepaid number: ********** was converted into a contract,i am now unable to see who is calling me,all my incoming calls are now private/unknown numbers..thanks hope vodacom will rectify this mistake</p>

0
Replies (2)
Vodacom
Vodacom's reply07 Feb 2017, 07:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

MB
Moditi B's update07 Feb 2017, 21:48
Reviewer Update

vodacom called me during the day,all what the guy sad it was just ****,it makes no sense to me-all what i want is to restore status of my line/number,i never experience such nonsense while i was still on prepaid-that madness to pock out R9.50 every month for Caller Idendity-that *******..sis