1 reviews | Active since Dec 2016

14 Dec 2017, 16:50

UNKNOWN OF INSURANCE & BILLING

So vodacom gives me insurance for something i have no clue about as I did not activate insurance on my account via Comp Cell insurance... I am so gattoo of vodacom messing me around none stop... It is frustrating me one way... Time u guys close both my accounts and put me on prepaid because i am none stop issues with u guys. I am disgusted by this nonsense

0
Replies (2)
Vodacom
Vodacom's reply15 Dec 2017, 06:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Dec 2017, 08:02
Official

Dear client,

We thank you for bringing it to our attention and do apologise for the inconvenience.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS