JH
Jaun H
1 reviews | Active since Dec 2012
15 Feb 2019, 14:31
Unknown deductions and strugling to get hold of Vodacom
Been trying to phone Vodacom numerous times but the service is unavailable. I have a deduction on my account to the amount of R509.23 for a cell phone number that we don't know.
The number is ********** 476 and our acc number is B ********** -0
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Vodacom's replyOfficial
15 Feb 2019, 16:15Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Feb 2019, 16:15
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team