Unknown Debit Order
Good Day Vodacom,
Could you please explain to me why there is a debit order on my account?
My contract was terminated in September and we agreed to a payment of R1000 for the next 3 months to pay off the devices.
When I inquired at the end of last month, I was told the account had a credit of R4000 odd.
I'm confused as to why a debit order has been triggered on my account?
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Vodacom's replyOfficial
25 Oct 2021, 21:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Oct 2021, 21:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team