Unknown contracts added to my account

<p>On the 22nd of February I took out a new contract with Vodacom for a Samsung Galaxy Tab S2 with 2GB data.</p> <p>On the 8th of March I received an invoice which not only had the Tablet but an additional 2 laptops on my account. I then phoned to find out about the 2 laptops, to which a very helpful Joseph assisted me and said that the contracts were taken out by a 3rd party acting on behalf of Vodacom and that they would investigate and ask for proof from the company that I actually agreed to these contracts.</p> <p>Then on Friday I received an email stating that I need to forward an affidavit and ID. I contacted the call centre again, and a much less helpful agent this time said that is the process and that the ticket was closed.</p> <p>I said but I was told that Vodacom would investigate and get proof. Now I am the one having to jump through hoops to prove that I didn't take out these contracts.</p> <p>If all these calls are recorded and deliveries are signed for then proof should be easy to obtain from Vodacom's side.</p> <p>Come on Vodacom, step up your game and sort this out.</p>