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Bongane B
1 reviews | Active since Nov 2018
31 Jan 2022, 13:00
Unknown Contract with vodacom
My credit bureau reflect that I have an account with Vodacom and at the same time they debit my bank account. I have never app**** or agreed to a contract with Vodacom since 2017. When I call them directly they are asking me about the “Vodacom” number, which I do not have.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
31 Jan 2022, 14:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Jan 2022, 14:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
31 Jan 2022, 15:50Dear Bongane Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you advised that you will send the required documents to the ***** department. Regards Consumer Website Team
Best regards,
Vodacom's reply31 Jan 2022, 15:50
Official
Dear Bongane Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you advised that you will send the required documents to the ***** department. Regards Consumer Website Team
Best regards,
BB
Bongane B's updateReviewer Update
06 Feb 2022, 17:52Thanks for the response. The required documents are shared with ***** department. I’ll await your response.
BB
Bongane B's update06 Feb 2022, 17:52
Reviewer Update
Thanks for the response. The required documents are shared with ***** department. I’ll await your response.
BB
Bongane B's updateReviewer Update
13 Sept 2023, 11:31Hi Vodacom,
I have shared the required documents with the ***** department last year February (2022) and my potential employer picked up that I have a debt with Vodacom and I have been handed over to the lawyers. This should not be the case because I have submitted everything required including the Affidavit and I do state that the account was opened *****ulently. Now I am about to lose a job because of Vodacom incompetency.
I have shared the required documents with the ***** department last year February (2022) and my potential employer picked up that I have a debt with Vodacom and I have been handed over to the lawyers. This should not be the case because I have submitted everything required including the Affidavit and I do state that the account was opened *****ulently. Now I am about to lose a job because of Vodacom incompetency.
BB
Bongane B's update13 Sept 2023, 11:31
Reviewer Update
Hi Vodacom,
I have shared the required documents with the ***** department last year February (2022) and my potential employer picked up that I have a debt with Vodacom and I have been handed over to the lawyers. This should not be the case because I have submitted everything required including the Affidavit and I do state that the account was opened *****ulently. Now I am about to lose a job because of Vodacom incompetency.
I have shared the required documents with the ***** department last year February (2022) and my potential employer picked up that I have a debt with Vodacom and I have been handed over to the lawyers. This should not be the case because I have submitted everything required including the Affidavit and I do state that the account was opened *****ulently. Now I am about to lose a job because of Vodacom incompetency.