unknown contract

Item: Vodacom
Rating: 1
Author: makgoale M

I cancelled my contract with vodacom 3 years ago, but to my surprise i received an email stating that i owe vodacom R1300 i went to vodastore in marble-hall and i was told to write an affidavit that i did not take up any contract with vodcom ,which i did but today i say a debit order message and recieved airtime that i dont know anything about . vodacom is basically forcing me a contract i dont want

Helpful (0)

Replies (2)

Vodacom's replyOfficial

02 Oct 2025, 08:10

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply02 Oct 2025, 08:10

Official

makgoale M's updateReviewer Update

15 Oct 2025, 20:02

the matter is not yet resolved . vodacom even sent me emails threating that if i dont pay the amount of the account that i didnt open my line will be disconnected. while on the contrsry i received a call from a vodacom representative saying my quiery was resolved and i will not be paying for anything. i am confused with the different feedbacks. i dont know whether theres ***** going on in vodacom or vodacom staff is playing me for a fool

makgoale M's update15 Oct 2025, 20:02

Reviewer Update