TM
TSHILIDZI M
1 reviews | Active since Jul 2016
25 May 2017, 05:04
unknown contract
<p>Yesterday i was surprised when i find R50 rand in my account i ddnt knw where it comes from.i tried to access my services and it denies me then my daughter said to me maybe its a contact airtime .i didnt apply for any contract airtime how come i receive airtime without applying for contract.all i want is my services back i dont want to have any credit with vodacom.the airtime i have used it i can pay it back.i dont want this service please.how come can you give me a contract without my knowledge</p>
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
25 May 2017, 07:13Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 May 2017, 07:13
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
25 May 2017, 12:50Dear Customer
We apologise for the inconvenience caused.
We have requested that the Trade Partner Desk contact you for resolution.
Regards
RoderiqueLategan
Best regards,
Vodacom's reply25 May 2017, 12:50
Official
Dear Customer
We apologise for the inconvenience caused.
We have requested that the Trade Partner Desk contact you for resolution.
Regards
RoderiqueLategan
Best regards,
TM
TSHILIDZI M's updateReviewer Update
25 May 2017, 13:12Im still waiting for your call guys
TM
TSHILIDZI M's update25 May 2017, 13:12
Reviewer Update
Im still waiting for your call guys