1 reviews | Active since Mar 2017
Unknown charges made to Vodacom account
Have just received my latest statement from Vodacom. Since 31 May 2018 a charge of 4.35 per day for entertainment services has been added to my account. Something which I certainly did not subscribe to - in fact, I have absolutely no idea what this is. Can somebody please investigate and cancel whatever this might be and ensure that my account is rectified by removing these charges immediately.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team