fF
frank F

1 reviews | Active since Aug 2011

16 Feb 2017, 05:46

Unknown charges

<p>Please reverse your Vodafone live charge and the 100 rand that has been included on my statement </p> <p> </p> <p>I don't know why u invoiced me a seperate 100 or what Vodafone live charge of 68 rand u charging </p> <p> </p> <p>I did not exceed my data or subscribe for anything please correct this </p>

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Replies (1)
Vodacom
Vodacom's reply16 Feb 2017, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,