TM
Toh M
1 reviews | Active since Apr 2018
18 Jul 2019, 13:33
Unknown cellphone upgrade ***
Apparently I own a cellphone after an upgrade. I only bought two tablets on Special both for R100pm and after it was paid up I closed the account. This has messed up my credit bcos am owing R29k and it has been handed over to credit bureau. They once asked me to go to the police and get affidavits and police declined since I don't have proof and vodacom also could not release information since it was not my account. Please help
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Replies (2)
Vodacom's replyOfficial
18 Jul 2019, 14:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jul 2019, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
13 Aug 2019, 13:56Dear Customer, As per discussion, query has now been resolved. Regards Consumer Website Team
Vodacom's reply13 Aug 2019, 13:56
Official
Dear Customer, As per discussion, query has now been resolved. Regards Consumer Website Team