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Mahomed M
1 reviews | Active since Jun 2019
30 Nov 2021, 09:10
Unknown
Dear Sirs/Madam Trust you are well Kindly note already have insurance hence Vodacom Insurance not required on these devices and Vodacom cell phone numbers.
****** Have also called *** they confirmed we have 4 months free as a VIP RED Carpet Insurance.
Please provide confirmation of the four months free insurance on *** expiring 31 March 2022. Thereafter will continue with companies insurance at Outsurance.
Also. requested to cancel vodacom airtime on this number *** due to my upgrade.
Kind regards Hassen
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Replies (5)0
Replies (5)
Vodacom's replyOfficial
30 Nov 2021, 11:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Nov 2021, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MM
Mahomed M's updateReviewer Update
30 Nov 2021, 14:59Inappropriate deceit signed up for R569 only unknown charges 0.81 national, 9
99 VAS, insurance camcelled other than promootional 4 months, incorrect 2 handsets as lenovo tab was reurned...
99 VAS, insurance camcelled other than promootional 4 months, incorrect 2 handsets as lenovo tab was reurned...
MM
Mahomed M's update30 Nov 2021, 14:59
Reviewer Update
Inappropriate deceit signed up for R569 only unknown charges 0.81 national, 9
99 VAS, insurance camcelled other than promootional 4 months, incorrect 2 handsets as lenovo tab was reurned...
99 VAS, insurance camcelled other than promootional 4 months, incorrect 2 handsets as lenovo tab was reurned...
MM
Mahomed M's updateReviewer Update
30 Nov 2021, 15:13Spent to wholday to resolve these hidden charges. Have been with vodacom 10 years + they shaking us off their trust by talking right and walking left despite its being written in fine print R569 only refuse to remedy wil l need to get ombdusman involved
MM
Mahomed M's update30 Nov 2021, 15:13
Reviewer Update
Spent to wholday to resolve these hidden charges. Have been with vodacom 10 years + they shaking us off their trust by talking right and walking left despite its being written in fine print R569 only refuse to remedy wil l need to get ombdusman involved
MM
Mahomed M's updateReviewer Update
30 Nov 2021, 15:16Time of upgrade spoken to *** abd cancellled services to *** and also sent company letter head and identity to *** still awaiting response since 26/11/2021 as vodacom to big to serve small clients
MM
Mahomed M's update30 Nov 2021, 15:16
Reviewer Update
Time of upgrade spoken to *** abd cancellled services to *** and also sent company letter head and identity to *** still awaiting response since 26/11/2021 as vodacom to big to serve small clients
MM
Mahomed M's updateReviewer Update
30 Nov 2021, 15:18Consumers please check they quick to lure you into package for upgrade than now conveniently for their benefit it takes 30 days suddenly. Yet the unknown charges like national and caller identity was fixed and in the signed contracual documents its states R569.00 only
MM
Mahomed M's update30 Nov 2021, 15:18
Reviewer Update
Consumers please check they quick to lure you into package for upgrade than now conveniently for their benefit it takes 30 days suddenly. Yet the unknown charges like national and caller identity was fixed and in the signed contracual documents its states R569.00 only