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nkosinathi M

1 reviews | Active since Nov 2017

07 Nov 2017, 06:26

UNKNOMW DEBIT ORDER

i have a debit order of R99 that i noticed today and for showmax ********** 6363, when i check my statement from december 2016 , they were busy debit my dicovery credit card , when i called this ********** 363 a white lady , she said they were billing worng account it was suppose to be her credit card and she had a quiry with vodacom to cancel this contract but now vodacom is billing me for something i dont know , i need my money as from the when thy started debiting my account.

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Replies (1)
Vodacom
Vodacom's reply07 Nov 2017, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,