RJvR
Ronnie Jansen van Rensburg

1 reviews | Active since Jun 2010

08 Jun 2018, 08:58

Unkept promises and poor service1-

Come on Vodacom. How long must I still struggle with the poor data service in my area which is Ocean View Bluff Durban. I reported it and was promised that it would be attended to. They promised that a technician would call and verify that the signal which is already boosted was good but no show. I have now received a SMS to say the problem is fixed but even this morning still poor data reception.. Can you help

0
Replies (1)
Vodacom
Vodacom's reply08 Jun 2018, 09:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team