KG
Kim G

1 reviews | Active since Sept 2017

28 Sept 2017, 12:54

Unkept promises

I was promised that my account would be credited due to vodacoms error, but my account has not been credited.

I also have sent numerous emails requesting proof of purchase but I have had no response.

0
Replies (2)
Vodacom
Vodacom's reply28 Sept 2017, 13:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Sept 2017, 07:37
Official

Dear Kim,

Feedback has been provided.

Regards,

Cassandra