UNKEPT PROMISE

I received an e-mail from attached below from Dominic at Vodacom promising to refund the data which Vodacom Stole from me in September 2017 when I would be back in SA next. Over December I was in SA for about 2 weeks and I sent Dominic an e-mail requesting the refund as he promised. Needles to say he did not reply nor did they make any effort do do a refund as promised. Such ********* behaviour is ******** and should be made know to everyone!

From: Pieter van Riet ********** Subject: Fwd: EC-0CZB-1FRLQF Re: Date: 14 December 2017 09:00:03 CET To: **********

Good morning Dominic

I have not had a reply from you on my e-mail attached below. I look forward to you confirmation at your earliest. The number is ********** .

Regards

Begin forwarded message:

From: Pieter van Riet <> Subject: Re: EC-0CZB-1FRLQF Re: Date: 13 December 2017 08:39:33 CET To: **********

Good morning Dominic

I will arrive in South Africa the morning of 17 December for a few weeks. Can you do the refund as you undertook please. It is for data and the number is ********** 083.

I look forward to your confirmation by return e-mail.

Regards On 21 Sep 2017, at 14:51, ********** wrote:

Good Day Mr. Riet

I am not able to refund the money to you, however I promise to load it back on any Vodacom prepaid number when you return to South Africa. You have my Word on this, just ensure that you reply to this email when you are back.

Regards Dominic

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-----Original Message----- From: Pieter van Riet Sent: Tue Sep 19 11:45:41 GMT+0 ********** To: ********** Subject: Re: EC-0CZB-1FRLQF

The number is ********** 083 Last airtime was Bought a R1000.00 air time on 22 August 2017. Bought 10GB data towards end of August or beginning of September using airtime.

Regards

PS Is it normal to send requests anonymously? > On 19 Sep 2017, at 11:35, ********** wrote: > > Good Day > > > We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused. > > Please provide us with the following information, to best assist in this matter (and for authentication purposes): > > - The number in question > - When last have you recharged (if possible please include the amount) > - When last was data bought (if possible please include the quantity) > > > Regards > Dc > > This e-mail is classified C2 - Vodacom Restricted - Information to be used inside Vodacom but it may be shared with authorised partners. > “This e-mail is sent on the Terms and Conditions that can be accessed by Clicking on this link https://webmail.vodacom.co.za/tc/default.html "