BH
Bradly H
1 reviews | Active since May 2020
26 May 2020, 12:47
Unjustified billing
Pathetic service from Vodacom. I am being billed for a data contract which I cancelled within 24 hours. I did not even use the data.
This is very devious of Vodacom
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 May 2020, 14:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 May 2020, 14:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
BH
Bradly H's updateReviewer Update
29 May 2020, 22:33Vodacom, please pay back the money you have just debited from my account. I think the amount is ariund R400. I thought this issue was resolved according to your agents, but clearly it has not been!
BH
Bradly H's update29 May 2020, 22:33
Reviewer Update
Vodacom, please pay back the money you have just debited from my account. I think the amount is ariund R400. I thought this issue was resolved according to your agents, but clearly it has not been!