GZ
Gary Z

1 reviews | Active since Nov 2013

22 Dec 2015, 09:40

Unjustifiable Data Bill

VODACOM *** I386993<br> <br> My bill due 31 Dec makes no sense whatsoever and is ridiculously high. Also last night, I used 1.8gb of data for seemingly no reason. I had a few windows open online. My dropbox was not synced. Really? 1.8gb? Makes no sense whatsoever. I have put a stop on my debit order for 31 Dec. I will pay for my device cash but NOT for the data until you can justify it. I go to Virgin Active and my 100mb lasts like 2hrs. With Vodacom I lose 1.8gb in the same time at home.<br> <br> Thank you.<br>

0
Replies (1)
Vodacom
Vodacom's reply22 Dec 2015, 09:57
Official
Hello garyvz1,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,