EB
Ettiene B

1 reviews | Active since Nov 2010

31 Jul 2018, 09:18

Uninformed Staff

I recently decided to shop around for a new service provider for my data vodacom was one off the companies that I went to in Alberton city as well as New Market Mall in Alberton.None off there outlets know what is there data rates.None off the staff new what is the difference between in and out off bundle rate.No one could gave me an answer on what the rate is per MB

0
Replies (3)
Vodacom
Vodacom's reply31 Jul 2018, 09:46
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply31 Jul 2018, 11:54
Official

Good Day Ettiene2

Kindly note that we have escalated the store complaint to the relevant area to address.

Regards

CJ

Best regards,

EB
Ettiene B's update06 Aug 2018, 09:25
Reviewer Update
Still waiting a call back from Craig so that I can give him dates when I was in store so that Vodacom can see if they can recover the footage