MK
Melissa K
1 reviews | Active since Dec 2017
08 Dec 2017, 14:00
Uninformed
I took out a new contract, and they said that they did not have stock and that it would arive early the following week. I have been waiting for a week now, have been there multiple times and they can't tell me how long it will take or when it is coming. They know nothing about their own orders.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 Dec 2017, 08:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Dec 2017, 08:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Dec 2017, 12:37Dear Customer,
We thank you for bringing it to our attention and do apologise for the inconvenience caused.
Your query was addressed and feedback was provided to you via sms.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Dec 2017, 12:37
Official
Dear Customer,
We thank you for bringing it to our attention and do apologise for the inconvenience caused.
Your query was addressed and feedback was provided to you via sms.
Regards,
Vodacom Consumer Website Team
Best regards,