Unimpressed by service
<p>1. I have tried several times to turn off roaming services for months but to no avail. Deductions are still going off from my account, its not fair</p> <p>2. Vodacom has been failing to update to my new address for 3years....really? </p> <p>3. My prepaid airtime has been disappearing without me making any calls, exactly one day after topping up.</p> <p>4m Also, thanks for not telling me that my phone screen insurance is only for one repair.</p> <p>After 8yrs with Voda, I think it might be time to move on. </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
