1 reviews | Active since May 2014
Unimpressed
I have had problems with my iPhone 5C since the start of my contract in February 2014 ***). Since then I have had two new phones because the original could not be fixed, with shocking service along the way. I once again have problems and have been told to email [Email Removed] I have done so twice (***~4VMU - 6 May 010Q~Q8TM - 29 April.) The automated response states someone will contact me in 24 hours. Alas, 336 hours later I am still waiting for a call on both emails. <br> <br> The service from Vodacom in store as well as online is **********. Consultants in store act like they are doing you a favour. You charge exorbitant fees, please spend some of it on staff training. <br> <br> My husband and I will be canceling our contracts and moving over to cellc. <br> Thank you for your shocking customer service.<br> Regards<br> Danielle <br> <br>
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