UNILATERAL CHANGE OF CONTRACT

<p>Dear Sir/Madam</p> <p> </p> <p>We have a business profile with vodacom.</p> <p> </p> <p>In April my contract was unilaterally downgraded to a smart m package.</p> <p> </p> <p>After recieving the sms i contacted vodacom nicolway Bryanston and they have not been able to help me.</p> <p> </p> <p>It has been more than a month and nobody can give me answers. I thought the process to change a contract was that you needed a letter on the company letterhead stating the change.</p> <p> </p> <p>My contract is due for upgrade this month and it would not make any sense for me to downgrade my contract a month before renewal.</p> <p> </p> <p>Furthermore i refuse to pay for the costs of data and calls as a result of the ******** unilateral change of contract.</p> <p> </p> <p>Kindly contact me to sort this out as i have been more than patient and it has been over a month.</p> <p> </p> <p>Your Faithfully</p> <p>Shikar Maharaj</p> <p>Dev Maharaj & Associates</p> <p> ********** 311</p> **********