EV
Ebrahim V

1 reviews | Active since Dec 2012

29 Mar 2022, 20:51

Uniformed by the store

My device was ready for collection and I was not informed that the menlyn vodacom repair walk in store will be doing stock take abd they close at 7pm,I arrived at the store around 18:45pm to find the store closed and doing stock take I drove 30 minutes rushing to get the store open and whose gonna compensate me for my petrol,I think it's pathetic that I was not informed at all by the consultant who told me to come collect.i wanna be compensated for the inconvenience.

0
Replies (1)
Vodacom
Vodacom's reply30 Mar 2022, 07:35
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team