EV
Ebrahim V
1 reviews | Active since Dec 2012
29 Mar 2022, 20:51
Uniformed by the store
My device was ready for collection and I was not informed that the menlyn vodacom repair walk in store will be doing stock take abd they close at 7pm,I arrived at the store around 18:45pm to find the store closed and doing stock take I drove 30 minutes rushing to get the store open and whose gonna compensate me for my petrol,I think it's pathetic that I was not informed at all by the consultant who told me to come collect.i wanna be compensated for the inconvenience.
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Replies (1)Vodacom's replyOfficial
30 Mar 2022, 07:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Mar 2022, 07:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
