Unhelpfull staff, wrong info... REALLY FRUSTRATED

I am so frustrated with Vodacom Cresta and the entire repairs and service center!!!!!<br> <br> I gave my phone in on the 3rd of April, and i was then told it would be sent in on Monday 4 April. I also explained to them that i need a loan phone, i work in Travel and Events, and i can not be without a phone as i have huge groups traveling overseas every week, i then had to phone them 9 times that week to find out where i was told every time that someone would phone me within an hour . so a week later i went in and they gave me a phone that did not work, i had to out of my own pocket pay for flights for 2 people traveling on one of my groups, as they could not get hold of me to make changes after i asked vodacom so nicely to help me with a phone. I am Seriously fed up with this!!! i will never in my life again use vodacom and i will also not recommend this to friends or family, and im seriously considering moving the company phones to a new network provider!!!! I am so upset and i still dont have a FLIPPEN phone!!!!!!