Unhelpfull contact centre

Your contact facilities are not user friendly at all. I cannot spend 2 days with a query & im sent from pillar to post. I ordered a parcel a month ago & being delivered in bits and pieces. Your after sales agents cannot help & when they transfer me I must enter my contract number that I do not have.

Your *** only deals with contracts and this is the number I received in an sms after I placed the order on the 22nd September. I cannot drive to a branch just to speak to the relevant department whereas I was provided with the correct number to contact.

Please get your rewards ( Vodabucks) department to contact me.

Regards