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mmathole M
1 reviews | Active since May 2016
27 Jul 2022, 18:41
Unhelpful customer service
My vodacom number doesn't make any calls.I have tried to contact customer care several times and all I get is Tobi which doesn't help me anyhow. And they also deduct my airtime claiming that I have subscribed to content I've never heard if nor being notified of
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Vodacom's replyOfficial
28 Jul 2022, 07:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jul 2022, 07:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team