UNHELPFUL CONSULTANTS

I paid on the 25 June 2021 and called on the 30 June to have the line reinstated. On the first call i was asked to send a POP as the payment did not reflect. I sent it and also called the following day to make sure. I was advised that they can see the payment and they have opened the line. I followed the intructions as they said and the line was not opened. I called again on the 1st to tell them that is is not opened and they advised that it was done. On the second i called about the same problem and it was not resolved. Today it is the 3rd when i call i spoke to Mpho who hung up the phone on me, i could sense that she did not have the good telephone ettiquette. She was not helpful as all. I called again and spoke to Thembeka. I could hear her clearly and she pretended that she could not hear me and also hung up the phone. When i called the 3rd time the phone was picked up and it was Quiet ... no one was talking on the phone. What must i do to get this sorted and to make sure that you provide a service which i paid for? I am tired of calling for the same thing i could have just went with another service provider if i knew that i could get this many problems. Or should i reverse the debit order so that you can be the one to follow me around ???? I WANT THIS FIXED NOW AS I NEED TO WORK.