1 reviews | Active since Sept 2012
UNHELPFUL CHEATING *******S!
I am utterly furious and disgusted! I bought two tablets at Game Store on Saturday under one Vodacom contract. I received 1 contract sim card, and 1 prepaid sim card. I have been struggling since Saturday with the settings on my contract tablet with no success. This morning I went to the Vodacom Shop in Potchefstroom and was told to take it back to Game - as they could not help me. I went to Game and they fixed the settings. Now I am able to use the tablet. I got back to my office after 4 hours of being sent from 1 shop to the other, and waiting to be helped. When I tried to now use the fixed tablet - there was no data. I phoned Vodacom and they have the audacity to tell me that they loaded 250mb of data on Saturday already and I have used it up! How the hell did I use the data when I could not even use the freaking tablet! When I asked on what the data was used, I was told to go back to the Vodacom Shop! Unflippen believable! Go back to where I was told they cannot help me. Are there any efficient people out there that can do their jobs? Certainly none at Vodacom!!!
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
