unhelpful call centre

<p>I have been a vodacom subscriber from them time I had my first phone and I am happy with them for most of the time,just recently they showed great service to me.</p> <p>I am however disappointed with their call centre, the waiting times have increased and so has the background noise from other agents talking into your conversation. My problem is that I have recently migrated my data plan from an open line to a top up line, bit the issue is that I have not been able to use it from the 1st of September.I have phoned a few times to the call center and even after waiting for so long for my call to be answered,still can't use it..i would really like to have use of my data.</p>