KB
Kats B
1 reviews | Active since Sept 2019
01 Dec 2025, 13:59
Unhelpful
WORST EXPERIENCE- aftersales is terrible as I am paying for a contract that cannot receive calls for months and I called the call centre numerous times with any assistance to rectify the issue..wasted my time..effort and money. The supervisors and not available to assist the agents and they made me wait so long ...absolutely dissapointing service.
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Vodacom's replyOfficial
01 Dec 2025, 14:41 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply01 Dec 2025, 14:41
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team