Unhelpful

<p>Yesterday morning my phone fell and slowly by surely it was busy dying. I too time off from work to go and get it replaced as I don't have a extra one. </p> <p>After going out of my way yesterday to drive to Vodaworld (because they are the biggest shop around and should have everything) I was very disappointed. </p> <p>Getting there I took a printout saying my number in the queue and that it should take 30min for someone to help me. After about 45min I was called and I told the lady what I want and that we can fill out the paperwork, this took another 30 min that she was on the computer. After this she said she will go and have a look in the store room for the phones as this was a special deal. After another 15min she comes back and says she cannot help me further as the phone that is on special is out of stock. Also I cannot take the one they have and come back later for the other, and there is absolutely no way that she can phone somewhere else to find out if they have both phones and that I can go straight there and save some time after spending almost two hours in the shop and having nothing to show for it. I understand stock runs out but tell me before we start the whole process or at least try and be helpful from your side and find out where I can be helped. Thank you for nothing Vodacom shop Vodaworld. </p>