1 reviews | Active since Jun 2010
In 2017 an agent by the name of Mr Chetty called and offered a package which included 1gb free. This offer was declined, please refer to voice recordings. Now vodacom has suspended both lines linked to Mr Sattar and numerous telephonic attempts and visits to your branches this matter is not resolved. Both the Carnival Mall and Eastgate branches referred me to visit your head office, which is impossible as we are retired and cannot drive to Midrand from Brakpan.
Surely my query can be investigated telephonically as quickly as we were previously contacted?
Ref: 1- ********** **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Nazerien
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Dear Nazerien
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
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