1 reviews | Active since Aug 2017
Unhelpful
I submitted a contract application on 20 Oct, I've still not heard anything back. I followed up through customer care (082111) only to be transferred twice and then have someone tell me that there has been no progress on my application and they did not know when progress would be made or how long it would take.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Fahmeeda Loonat,
Thank you for taking my call.
As discussed, your query has been addressed.
I do apologise for the inconvenience caused.
Regards,
UW
Best regards,
Dear Fahmeeda Loonat,
Thank you for taking my call.
As discussed, your query has been addressed.
I do apologise for the inconvenience caused.
Regards,
UW
Best regards,