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Sharon T
1 reviews | Active since Aug 2021
15 Aug 2021, 12:43
UNHAPPY WITH VODACOM SERVICE
Good day I've have a contract for wifi and since February 2021 since it has been activated I have endless problems, I can't watch Netflix and my streaming it buffer . I'm very unhappy with Vodacom or fibre everytime I called I get promises and nothing get done WHAT MUST I DO FOR THEM TO LISTEN IM SICK AND TIRED THEY JUST DONT COME BACK TO YOU .IS THAT SERVICE IF THEY CALL IT SERVICE THEN I'M THE PRESIDENT I NEED ADVISE PLEASE HELP ME
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Replies (2)
Vodacom's replyOfficial
15 Aug 2021, 18:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Aug 2021, 18:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Sharon T's updateReviewer Update
17 Aug 2021, 13:17STILL WAITING FOR VODACOM # THE MOST TERRIBLE SERVICE PROVIDER IN THE UNIVERSE
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Sharon T's update17 Aug 2021, 13:17
Reviewer Update
STILL WAITING FOR VODACOM # THE MOST TERRIBLE SERVICE PROVIDER IN THE UNIVERSE