Unhappy with Vodacom service

Hi...

I am very disappointed in the customer service I have received from the vodacom store in Soneike Kuilsriver.

I had done my upgrade on the 13th never received my show max and other vouchers I called the store the manager (Faisal Bhatti) said a sms would be sent to me, last week I called again they first wasn't aware of what I'm talking about, then I was told it will be sent tomorrow or the next day as in the Thursday or Friday and still nothing was put on hold for quite some time using my airtime, I told the guy this is unacceptable not once a sorry ill call back to see if it's sorted. He gave me numbers to phone the lady I spoke to said you must only call this number if you struggle to use your voucher,and the voucher is supp**** by the store.

If this is the unhonesty service I am receiving I can go to a other network provider, I have 3 cell phone contracts with you.

Hope to hear from you soon...

Regards, Tarren